In February, Jenike Allen traveled to housing court docket in Cincinnati to attempt to stave off eviction from her three-bedroom rental residence. Her landlord stated she had didn’t pay a hire hike it had advised her about, and Allen needed to guarantee the choose she had by no means acquired discover of a rise.
A single mother who cares for Alzheimer’s sufferers at a close-by nursing residence, Allen didn’t have a lawyer and waited nervously within the courtroom for her case to return up. As she did, a girl Allen didn’t know described her personal eviction to the court docket. Not solely had been her allegations the identical as Allen’s, so was the lady’s landlord.
“We had the very same story and the very same firm — VineBrook Houses,” Allen advised NBC Information. “If I might have advised any person this, they’d say, ‘You’re making it up.’”
Allen’s expertise in court docket that day was no anomaly, native authorized support legal professionals say. VineBrook Houses Belief Inc., which owns over 3,000 single-family houses within the Cincinnati space, is likely one of the most aggressive landlords in bringing eviction proceedings in opposition to its residents, they are saying. A giant institutional proprietor of over 24,000 single-family houses in principally lower-income areas, VineBrook Houses is an actual property funding belief (REIT) with properties in 18 states, together with Alabama, Indiana, Missouri and Mississippi.
“They’re one of many worst landlords in our service space,” stated Nick DiNardo, managing legal professional on the Authorized Help Society of Southwest Ohio, who estimated that his workplace has dealt with lots of of VineBrook evictions over the previous two years. “They cost improper, or in some instances, unlawful charges, they lock folks out of the [online] hire portal when the tenant doesn’t pay these improper charges, they offer the tenant no solution to contest the charges, after which instantly file eviction.”
VineBrook Houses was based in 2007 by Dana Sprong, a Massachusetts actual property developer and Harvard Enterprise Faculty graduate, and his associate Ryan McGarry. The corporate is one in every of a rising variety of institutional traders shopping for up single-family houses throughout the nation that they flip into leases. It’s backed by rich traders and affiliated with a big actual property and private-equity agency known as NexPoint Capital in Dallas, based on regulatory filings.
Sprong declined to answer DiNardo’s criticism or to reply particular questions on disputes and difficulties Allen and different VineBrook renters have associated to NBC Information. As an alternative, he supplied an announcement saying the corporate’s mission is “to offer protected, useful, and clear rental houses which might be inexpensive to a variety of budgets. Our dedication and funding to delivering inexpensive houses to Cincinnati is significant, with demonstrated outcomes and happy residents — greater than 4 out of 5 residents renewing annually — and common residency approaching 5 years in our houses.”
Purchases of housing inventory by institutional traders like VineBrook have impacts extending far past their tenants, analysis reveals. Possession by these traders additionally raises housing prices throughout a area, based on 2020 analysis by the Federal Reserve Financial institution of St. Louis. And better housing prices can contribute to elevated homelessness, a 2020 research by the Authorities Accountability Workplace discovered; it concluded {that a} $100 enhance in median hire in an space was related to a 9% enhance in its estimated homelessness price.
Laura Brunner, president of The Port of Better Cincinnati Improvement Authority, an financial growth company, characterizes VineBrook’s enterprise mannequin as predatory and says it and different absentee landlords are inflicting vital woes for renters in Cincinnati.
“For many years, actual property funding trusts and funding funds have been pursuing workplace buildings, residences, retail house, however after the foreclosures disaster, they began selecting up single-family houses low-cost,” Brunner advised NBC Information. “They realized the leverage is way completely different once you’re speaking a few poor household than if Walmart is your tenant. It’s straightforward to bully them, not deal with their wants, evict them if you happen to don’t like them or elevate their rents.”
VineBrook declined to reply on the file to Brunner’s views.

In July 2021, the town of Cincinnati sued VineBrook to get well over $600,000 in unpaid water payments and fines it owed for constructing code violations, litter and trash citations. The swimsuit accused VineBrook of “negligent, reckless, and intentional conduct” that “interferes with the general public well being, welfare, and security in Cincinnati;” and recognized roughly 50 properties with code violations together with hazardous wiring, yards with grass over 10 inches excessive, unrepaired roof and hearth harm and no smoke alarms.
VineBrook wouldn’t touch upon the file in regards to the swimsuit however settled it in August 2021, paying nearly all the town stated it owed.
Housing Insecurity
In contrast with different states, Ohio has landlord-friendly eviction legal guidelines, authorized support legal professionals say, making it one thing of a magnet for giant actual property traders. Tenants accused of nonpayment of hire sometimes obtain what’s known as a three-day discover telling them they have to transfer out inside that interval or face an eviction continuing. From begin to end, evictions can take a few month, authorized support legal professionals say.
Again in February, the choose who heard Allen’s case delay her eviction, requesting that VineBrook produce the discover it stated it had despatched about her hire enhance. VineBrook failed 3 times to offer the documentation, based on a lawsuit filed on Allen’s behalf. All through the method, Allen stated she tried to contact VineBrook, each on the cellphone and thru its on-line portal, however was unsuccessful.
After attempting to defend in opposition to the eviction herself, Allen, a VineBrook tenant since January 2021, sought authorized assist from Jordan Cotleur, a workers legal professional on the Authorized Help Society of Better Cincinnati. Allen started paying her hire to the court docket and in June reached a settlement with VineBrook to rescind each the hire enhance and the eviction; the settlement was filed with the court docket and reviewed by NBC Information.
However that wasn’t the tip of Allen’s travails with VineBrook. The subsequent month, a discover from the owner once more gave her three days to go away, stating that she had not paid her hire. This time, VineBrook claimed Allen owed nearly double the quantity agreed to beneath the settlement struck in June.
In late August, Cotleur filed a grievance and short-term restraining order in opposition to VineBrook saying it has repeatedly mishandled Allen’s rental account and harassed her with eviction threats.
Allen’s case “is a traditional instance of how automation and lack of communication with private-equity-backed corporations like VineBrook result in housing insecurity,” Cotleur advised NBC Information. “We’ve got a number of shoppers proper now who had been locked out of the VineBrook portal for elevated rents, charging charges with out discover. These tenants don’t understand what’s occurring till they’re in eviction court docket.”
Vinebrook’s spokesman declined to touch upon Cotleur’s grievance and criticisms.
In October, after NBC Information contacted the corporate about her case, VineBrook reached a second settlement with Allen beneath which it agreed to rescind the charges it had charged, dismiss the brand new eviction and pay all of her authorized prices. Underneath the second settlement, Allen agreed to pay $95 extra in month-to-month hire for a brand new lease. Cotleur stated Allen nonetheless had issue speaking with VineBrook by its on-line portal and at last signed the brand new lease manually.
Denisha Vaulx, a former VineBrook tenant, advised NBC Information she had fixed issues getting the corporate to answer her upkeep requests, together with turning on the furnace, fixing a damaged entrance door lock and ejecting a squatter who was dwelling in a basement space. She moved out of the property as quickly as she might, she stated.
“Upkeep requests went unanswered for weeks,” Vaulx stated. “At one level there was an infestation of bugs I needed to treatment myself as a result of they wouldn’t repair it. The bathe broke, the heating was tousled. Solely once I put my hire into escrow with the court docket and withheld funds, that’s once they got here and remedied what was mistaken.”

Vaulx supplied NBC Information with photographs of damaged fixtures, leaks and screenshots of textual content messages indicating that her restore requests had been unanswered. VineBrook declined to touch upon Vaulx’s criticisms, saying in an announcement, “VineBrook frequently strives to handle upkeep points shortly and successfully.”
Along with fast evictions and code violations, VineBrook’s massive purchases of starter houses hurt the Cincinnati space in one other means, DiNardo stated. “They’re definitely shopping for houses that might be inexpensive for the first-time homebuyer, taking lots of that offer out of the market,” he advised NBC Information.
Zenova Jenkins can attest to this. A resident of a rental residence in northern Cincinnati, Jenkins stated she’d advised her prior landlord she’d like to purchase the property if he ever needed to promote. Jenkins stated she preferred dwelling within the residence and had put in kitchen cupboards, flooring and different enhancements, utilizing her personal cash.
Sooner or later she arrived residence to discover a letter taped to her door telling her VineBrook had purchased the property and was her new landlord. Though the hire remained the identical at first, Jenkins stated, VineBrook began including charges. She received out as quickly as she might.
“I left in Dec. 2021,” Jenkins advised NBC Information. “I felt I used to be being compelled out so I ended up buying my own residence.” She says she acknowledges she is lucky to be a home-owner now. “As soon as the property is theirs,” she stated of VineBrook, “they’re free to do with it what they need.”
Excessive-profile administrators
After they launched VineBrook in 2007, Sprong and McGarry began small, however now their operation is a part of the VineBrook Houses Belief, based in 2018. Rental earnings on the REIT greater than doubled final yr, rising to $153 million from $75 million in 2020. Web money from operations mirrored this efficiency, rising to $64 million in 2021 from $30 million the earlier yr.

Subtle traders should buy shares within the privately traded REIT; these shares have risen in worth from $25 every in 2018 to $54 on the finish of 2021, securities filings present.
Sprong and McGarry run the REIT’s administration agency, figuring out single-family houses to purchase, renovate, function, keep and lease. This entity receives 1 % of the acquisition worth on acquired houses in charges and a sliding property administration price that begins at 8 % of collected rental earnings and steadily declines because the revenues rise.
The VineBrook REIT has high-profile board members. They embody Arthur Laffer, an economist within the Reagan administration who acquired the Presidential Medal of Freedom, the nation’s highest civilian honor, from President Donald Trump in 2019. Additionally on the board is superstar fund supervisor Cathie Wooden, founding father of Ark Funding Administration, a bunch of exchange-traded funds that rocketed throughout Covid after which cratered. Neither Laffer nor Wooden responded to requests for remark about VineBrook’s eviction practices and code violations.
NexPoint Actual Property Advisors is the REIT’s adviser, managing its “enterprise operations topic to the authority of our board,” securities filings present. Wooden and Laffer additionally serve on the boards of NexPoint entities. A spokeswoman for NexPoint didn’t reply to emails searching for remark.