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How to Fix a Slow NBN Connection

Nobody appears to be like ahead to irritating web speeds when attempting to compensate for work, the most recent reveals or finesse on-line gaming expertise. Most companies and houses on NBN obtain speeds of about 50 Mbps. 

This velocity needs to be sufficient for a typical family’s wants. Video conferencing requires about 2-3Mbps, whereas ultra-HD streaming makes use of about 12Mbps. 

So why do most individuals wrestle with painfully sluggish speeds, teleconference stutters, sport lags and video freezes? Generally the problem just isn’t with velocity however relatively different exterior components.

Let’s discover attainable explanation why your NBN is sluggish and what to do about it. 

Potential Causes Why Your NBN is Sluggish

Your sluggish NBN velocity may very well be resulting from numerous causes. You may resolve most of those points by the methods we propose under. 

Some NBN plans expertise congestion throughout sure peak hours. NBN suppliers point out typical night speeds, so you realize what to anticipate throughout peak hours. 

The utmost speeds differ primarily based on the NBN supplier. 

Your sluggish NBN connection could also be resulting from an inefficient router or modem. Until you’ve an older mannequin, it is best to strive some ways earlier than you get a brand new one.

First, you possibly can strive inserting the modem in a extra central and open space. Keep away from having digital units akin to ovens and fridges between you and the modem. Such units trigger interference which impacts the web velocity. 

In line with NBN, almost 90% of properties utilizing FTTN are inside 700m of the closest node. Nonetheless, the sign nonetheless degrades even at this brief distance. 

This impact goes by the title attenuation and is the first motive outdated ADSL connections lead to sluggish ADSL2+ speeds. 

If your house is close to the node, you’ll expertise larger speeds than different homes farther away. The velocity reduces as the gap will increase. 

Your NBN velocity tier impacts the utmost velocity you possibly can obtain. If the velocity is insufficient, it’s greatest to improve to a sooner plan or larger tier.

NBN is an in depth community with numerous parts. There are quite a few areas the place points can come up and have an effect on web velocity. 

Most NBN connection points are primarily resulting from defective gear and community delays. 

Methods to Repair a Sluggish NBN Velocity

  • Run a Velocity Check to Assist Troubleshoot the Challenge

One of the simplest ways to find out whether or not your web velocity has a problem is by conducting a velocity check. The check confirms your web velocity in Mbps, and also you’ll discover free assessments on-line. 

In case you’re utilizing a wired machine, plug it instantly into the router or modem utilizing a LAN cable, then run the check. In case you have a wi-fi machine, run the velocity check when standing at numerous areas in your house.

In case you get low speeds like two or 3Mbps, the problem is probably going in your supplier’s finish.

  • Replace or Improve Your Modem

Older WiFi units typically ship slower speeds. These units additionally fail to satisfy WiFi requirements affecting web velocity.

In case your modem’s most potential remains to be insufficient, it is best to improve to a more moderen mannequin with higher capabilities. 

  • Attempt Cellular Broadband or Residence Wi-fi Broadband

In case you expertise a always sluggish NBN connection, going wi-fi is perhaps the answer you want. Cellular or dwelling broadband makes use of the identical community as your smartphone.

You may select a 5G or 4G connection on your dwelling wi-fi broadband. 5G provides larger knowledge limits or limitless knowledge and sooner speeds. The principle drawback is restricted protection.

4G plans are extra standard and accessible throughout a number of suppliers however supply decrease month-to-month knowledge limits. The velocity can also be restricted, capping out at about 50Mbps.

  • Signal Up For a Sooner Velocity Tier

It is best to take into account upgrading to a better tier for those who’re on a less expensive NBN plan. Most Australians favor an NBN 50 plan as a result of it provides wonderful speeds and affordable worth.

The velocity of your NBN connection throughout peak hours will depend on your supplier. NBN suppliers are open in regards to the anticipated speeds so that you could evaluate totally different suppliers. 

In case you’re unhappy along with your supplier, you possibly can strive a special one. 


Generally the foundation explanation for your sluggish NBN connection just isn’t in your aspect however on the suppliers. It may very well be a problem with community configuration and defective node connections. 

No matter the issue, an authorized electrician may help reply your NBN questions.

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