HomeGaming TipsPanilla Saga - Epic Adventure: How to contact the customer support service

Panilla Saga – Epic Adventure: How to contact the customer support service

Panilla Saga is a brand new idle RPG developed by Ujoy Video games. It’s an Interactive title that asks gamers to o go on a valiant mission to meet a prophecy and save their homeland. As they embark on this journey, they should strategically assemble a group of 5 heroes, every with a particular skill for aiding to assist in taking down the enemies. When constructing their combating lineup, customers should consider the heroes they’ve of their celebration, their weapons, and the place they need to stand within the fight lineup. Ever since its launch in and out of doors of Asia, it has always topped the obtain charts. The necessity to contact Buyer Help has been always rising in Panilla Saga.

Although the sport efficiently delivered all the important thing parts that one expects from this style, there are nonetheless plenty of points that have to be addressed by the builders. Some followers face hindrances within the type of in-game bugs, account-related points, and queries referring to in-app purchases. We wish all customers to have a clean and hassle-free gaming expertise with out being bothered by in-game bugs. Right here’s our step-by-step information to contacting the shopper assist group of Panilla Saga.

The assist group has already answered many continuously requested questions on the sport’s official web site. But when anybody couldn’t fulfill himself, the Panilla Saga customer support is out there to contact anytime to reply the queries from the gamers.

 There are 3 ways to contact the shopper assist group of Panilla Saga. Gamers can both contact through the in-game Buyer Heart, they will go to the official assist web site of Ujoy Video games, or they will attain out to the Builders at Ujoy Video games straight, through their social media handles.

Tips on how to Contact through in-game Customer support choice

Gamers should launch the sport on their gadgets. As soon as the in-game residence display screen has loaded, they have to adhere to the steps under:

  • Faucet on the Participant/Avatar icon positioned precisely on the prime of your recreation display screen.
Picture through Ujoy Video games
  • This may take you to the Participant Profile Menu. From the Playe Profile menu, faucet on the Buyer Service button.
  • You’ll be redirected to a chat room the place the chatbot would greet you and inquire in regards to the subject you’re dealing with. Subsequent up, you could describe your subject intimately by typing it out within the textual content field. Whereas speaking about your subject, ensure to say the date and time of the problem’s incidence.
  • You could moreover connect related screenshots of your subject by tapping on the plus icon aligned to the left of the textbox. An agent from the assist group will get again to you at any time when he/she is out there. Just be sure you continuously go to the chat room after reporting your subject, in order to not miss out on the replies. You are able to do a number of follow-ups in the identical chat room until the time your subject is resolved.

Tips on how to Contact through Panilla Saga Official web site

Gamers can straight go to the official assist web site of Ujoy Video games and entry the customer support choice from there. It could possibly be one other different within the case the place gamers are dealing with login issues and can’t entry the in-game assist choice.

  • Go to the official assist web site of Ujoy Video games right here.
  • As soon as you’re redirected to the assistance web site, navigate to the drop-down listing positioned on the prime left nook of the webpage and select Panilla Saga from the listing of video games. When you’ve got any points navigating from there, you may go to right here.
Panilla Saga FAQ section
Picture through Ujoy Video games
  • This may redirect you to the devoted Data Base of Panilla Saga. You will discover the builders have listed all of the Common Articles and Ceaselessly Occuring Points on this web page. To learn the solutions for these, merely navigate to the related class that greatest describes your subject and faucet on the required article as soon as you discover it. It’s probably that you’ll come throughout your precise subject over there.

Reporting a Bug

In case your points nonetheless persist or are one thing that has not been addressed within the Data Base, you could elevate a ticket. Adhere to the steps under to take action:

  • Scroll all the way down to the underside of the FAQ web page and faucet on the Contact Us button. This may take you to the Ticket Elevating web page the place you may be requested for the next inputs:
    • Your Identify.
    • Your e-mail deal with.
    • A Detailed Description of your subject.
Panilla Saga Ticket Raising Page
Picture through Ujoy Video games
  • After getting supplied all of the required data, faucet on the Submit button to efficiently elevate a ticket.

The Developer Workforce will get again to you on the e-mail deal with supplied inside 72 hours. It’s possible you’ll do a number of follow-ups in the identical mail chain if required.

Tips on how to Contact the Developer group straight

One other method could possibly be to succeed in out to the builders straight. They might even get in contact with the group through their social media handles. @PanillaSaga is the assist Twitter deal with of Panilla Saga for catering to queries from customers. You’ll be able to attain out to the group at @PanillaSaga, the Official Fb ID of Panilla Saga. Gamers ought to then do a follow-up on their Discord server, the place tons of passionate followers are there to assist customers resolve their queries.

Are you continue to dealing with any points in contacting the Buyer Help Workforce of Panilla Saga? Head straight to our feedback part and get your queries resolved. Pleased Gaming!

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